Hertfordshire, Hertford, Belfry House, Bell Lane, SG14 1BP. We are not open to the public.
We are an online based company therefore our head office and sales department are not accessible to the public.
The Warranty/Customer support and are based online and can only be contacted via email. (Logistics team based in warehouse)
We have our own factories based in the UK manufacturing all our sofas.
We have a transport department (based in our warehouses) that schedule the soonest deliveries once all sofas have been quality checked.
We are always liaising and working closely with our factory’s. They are sure to always notify us when your sofa is ready and your sofa is then with us the following day.
We cannot be liable for taking the packaging away due to not having the facilities to mass recycle.
All of our deliveries are a 2 man white glove delivery service where we are unable to guarantee any times. Then elaborate what service we provide, going into customer home, room of choice, assembly etc.