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ASAP ORDERS IN THE GREEN DELIVERY ZONE - SOFA IS IN STOCK.
The aim of this phone call is to put the customer at ease, ensure we have the correct order details, book out the delivery and find out how they will be paying.
Good Morning, my name is Louis & I am calling from Sofa Club regarding the sofa you purchased.
Firstly, I would like to thank you for ordering with us, this is a just a quick call to let you know that we have received your order. Do you mind confirming a couple of things?
You have ordered a Chelsea corner in Silver?
It is being delivered to 150 HIGH ROAD, EN9 2RJ?
Great, your sofa is in stock ready for delivery it can be delivered tomorrow or Saturday?
Perfect, I have booked it for Saturday 1st November, delivery is between 10am & 6pm, the drivers will call you 1 hour before, we will also give you a call in the morning to give you a rough time. The drivers will bring it in and set it up for you.
You have a balance of £489, you can pay cash to the driver or you can pay card with me now?
Do you have any other questions? Thank you