At Sofa Club you can buy our sofas with confidence as we offer a no hassle 14 day returns period from the date of your delivery.
Unwanted items must be returned in a fully re-saleable condition, which includes being in the original, unmarked and undamaged packaging.
We offer a 14 day return period from date of delivery, just complete the Return Request form below and we'll let you know how to return it, or arrange for a collection. Once it gets back to us, you'll receive a full refund (minus any collection costs, if you use our service).
Our collection costs are £249 anywhere in the UK.
It is very important that you inspect your order on delivery, because we’ll ask you to sign confirming that it is in good condition. If you’re not happy, let the delivery team know.
Our quality team checks all products to ensure they are to the very best standards before we deliver to you. If we have missed something or sent you something wrong, let us know as soon as possible, just contact us and our team will assess your complaint. We'll either give you a full refund, arrange for a repair, or order you a replacement.
We will process your refund within 7 days of return of the products however different banks and card companies terms vary so please allow up to 10 days for it to reach your account.
Unfortunately we are unable to offer exchanges, if you would like to exchange please cancel your existing order and place a new order.